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You are a Valued Customer of

   Flint River Ranch!

We wanted to let you know that there have been a few changes on our Ranch… changes that we expect will have a positive impact on you and your experiences with our organization.

We have a new mailing address for you if you wish to continue placing your order through the mail.  An additional order processing and call center has opened in the greater Atlanta, Georgia-area, and all mail orders are being re-routed to this office.  To reduce any delay caused by mail forwarding, and to eliminate the risk of your order being returned to you once the forwarding notice expires, we ask that you please address any future mail orders to the address below:

Flint River Ranch

ATTN: Orders Department

11205 Alpharetta Hwy, Ste H-4

Roswell, GA  30076

To speed the processing of checks, Flint River Ranch is now processing checks electronically by creating a “check draft” or an EFT, Electronic Funds Transfer.  This electronic processing enables Flint River Ranch to ship your products to you much faster, because there is little delay in transferring of funds from your bank to Flint River Ranch.  If you prefer to have your check processed through traditional deposit means, please indicate on your order, and we will honor your request.  Processing the check in this manner requires Flint River Ranch to hold your products until funds have cleared our bank, which may be up to 10 business days (2 weeks). 

You may also pay by credit card (American Express, Discover, MasterCard or VISA), send a Post Office or bank-issued Money Order or Cashier’s Check, both of which are accepted and do not require the 10 business-day waiting period for funds to clear.

Along with this new call center are new hours, as well as new technologies we are using. You can reach one of our friendly staff at the Atlanta call center between 8:00 AM and 5:00 PM Eastern, Monday through Friday.  Call us toll-free at (800) 354-6858, and one of our team members will be happy to assist you.

If you have not yet visited us online, we invite you to check out our new Web site at www.frrco.com.  This site is designed for customers who wish to re-order their pets’ favorite Flint River Ranch foods and to check out what is new from Flint River Ranch.  We have introduced in the last three months three new dog treats under our Signature Brand formulas – Chicken & Rice, Trout & Sweet Potato and Herbal Wafers.  All of our treats now come in 5 lb. reseal-able bags, so you can keep those wafers fresh for your pups to enjoy!

As always, thank you for your continued support of Flint River Ranch – we appreciate your business!

Flint River Ranch